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Frequently Asked Questions

Here you will find quick answers to the most frequently asked questions about us, our platform, website, and app. Feel free to contact us directly for more information.

  1. What services does Cunsult offer?

    • Cunsult offers 1-on-1 online consultation sessions with ex-government regulatory experts and contractual/project-based hand-holding and consulting for strategic compliance.
       

  2. How long is a standard 1-on-1 online consultation session?

    • Each session is 40 minutes long, providing ample time for in-depth discussions with high-level ex-government regulatory officers.
       

  3. What types of projects qualify for contractual and project-based consulting?

    • Our contractual consulting service caters to diverse projects related to strategic compliance, corporate advisory, and regulatory guidance.
       

  4. Are there different service plans available for 1-on-1 consultations?

    • Yes, we offer various service plans with different durations and levels of access to our network of experts.
       

  5. How do I sign up for a 1-on-1 consultation session?

    • Use your email to sign up on our website, select the service as per your need, and you'll be able to choose the expert name while booking the online meeting.
       

  6. Can I extend a consultation session if needed?

    • No, you can't extend an ongoing session however, depending on the availability of the expert, you may book another session.
       

  7. How do I initiate a contractual or project-based consulting engagement?

    • Contact our support team at support@cunsult.com to discuss your project requirements and initiate the engagement.
       

  8. Are there any prerequisites for availing the hand-holding services?

    • We tailor our services to meet your unique project needs and provide many value-adding benefits.
       

  9. Can I switch experts during a contractual engagement if needed?

    • In most cases, it is possible to switch experts based on your project requirements and preferences.
       

  10. Are there limitations on the number of projects I can undertake simultaneously?

    • No, there are no strict limitations. We work with you to accommodate your project timelines and requirements.
       

  11. What happens if I need urgent assistance outside of scheduled consultation sessions?

    • You can reach out to our support team, and we will do our best to connect you with an available expert promptly.
       

  12. How is the pricing determined for the contractual consulting services?

    • Pricing will depend on varies based on the nature, the complexity,  and likely duration of the project.
       

  13. Are there any hidden fees associated with the services?

    • No, we believe in transparency. Our pricing is straightforward with no hidden fees.
       

  14. Can I get a refund if I'm dissatisfied with a 1-on-1 consultation session?

    • We strive for customer satisfaction. If you are dissatisfied, please contact our support team to discuss your concerns.
       

  15. Is there a maximum duration for a contractual consulting engagement?

    • The duration can vary based on the specific needs of your project. We offer flexibility in engagement timelines.
       

  16. Can I access session recordings for 1-on-1 consultations?

    • No, there are no recordings allowed in any format. However, in cases of project-basis long-term consultations, we can provide weekly and monthly progress reports.
       

  17. What information do I need to provide when initiating a contractual engagement?

  18. Are there discounts available for long-term contractual engagements?

    • Yes, we offer discounts for extended contractual engagements. Contact our support team for more details.
       

  19. How do I schedule sessions for a project-based hand-holding engagement?

    • Our support team will work with you and the assigned expert to schedule sessions based on your timeline.
       

  20. Can I request a different expert if I'm not satisfied with the current one during a project?

    • Yes, we understand the importance of a good fit. Contact our support team to discuss your preferences and requirements.
       

  21. Are there limitations on the number of consultation sessions I can schedule in a month?

    • No.
       

  22. What happens if an expert is unavailable for a scheduled session?

    • We will work with you to reschedule the session at a time that is convenient for both you and the expert.
       

  23. Can I hire multiple experts for a contractual engagement?

    • Yes, depending on your project needs, you can hire multiple experts with separate contracts with each of them.

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